What area do you serve and is there a travel fee?
We service all of Columbus, Ohio, and its surrounding suburbs, including New Albany, Gahanna, Westerville, Bexley, Pickerington, Reynoldsburg, Blacklick, Dublin, Hillard, and Grandview. Contact us for location questions or concerns.
How Long Does It Take To Set Up?
We want to provide the best customer service with efficiency. All packages bothe sleepover and picnics take 45 minutes to an hour. Adding extra tents to the reservation may inc breakdown takes less time. Our goal is to have all equipment out within 45 mins. Times may vary due to location and the number of tents. ease the time, but our goal is to be finished in an hour.
Do you only service birthday parties?
No! we offer our services to all ages and for any occasion. we serve sleepover parties, bridal showers, baby showers, bachelorette parties, elopements, intimate weddings, girls' nights, etc. we love to be a part of any celebration you have in mind.
What about weather issues
Yes, we know Ohio weather can be unpredictable! Our pro tip is to have an indoor/covered alternative, in case the weather doesn't cooperate. Once you've booked your picnic and we've received the deposit, we will send you a contract that states if you wish to reschedule due to weather, we require a 6 hour notice (for weather issues only). We then will work with you to reschedule your event within a 3 months window. Please note, all deposits are non-refundable. We hold the right to cancel and ask you to reschedule your picnic based on our future availability if bad weather, such as lightning, thunder, strong winds and/or rain is expected, for your safety and ours.
What if I need to cancel my party?
We understand that things come up. For this reason, parties can be rescheduled for a later date. However, the security deposit is non-refundable but it is transferable. If the party is canceled within 7 days prior to the party and all fees have been paid the funds are only transferable or receive a 50% refund of the party.
​What area do you serve and is there a travel fee?
Columbus, Ohio, and its surrounding suburbs, including New Albany, Gahanna, Westerville, Bexley, Pickerington, Reynoldsburg, Blacklick, Dublin, Hillard, and Grandview. Is there a travel fee? We deliver within 20 miles of Columbus, OH Anything outside of 20 miles will have an additional travel fee. Don't hesitate to get in touch with us for details. We reserve the right to decline due to distance.
How much space is needed?
Each of our A-frame tents fits snug over a twin air mattress which is approximately 3' x 6'. In most cases, furniture will need to be moved to create an open space. When we quote your price, we will take a long look at your space and decide the best and safest layout.
What is the refundable damage deposit for?
We require a damage deposit to cover the cost of damaged, lost and/or broken items included in your package. Please ensure the kids do not use slime, nail polish, make-up, markers, or paint around the tents. The damage deposit is $80. If no damages are confirmed, the security deposit will be refunded within 24 hours of checkout. Any lightly damaged (but still useable) or stained property will result in a $100 cleaning fee for each item. Any severely damaged, lost or stolen items will result in a fee equal to its replacement. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.
Heading How long can we keep the tents? (SLEEPOVER)
Our standard package is for a one-night rental. Each additional night is $30 per tent/per night, if available.
Do you stay and host the party?
We will love to but we don't, we ensure everything is set up just as you need it.
What about pets?
We love pets...but we ask that you keep your slumber party guests to the human variety. Please be mindful of keeping your pets clear when we arrive on-site to set up your party, and then we ask that you do your best to keep four-legged friends out of the party zone. It's our experience that having pets around increases the chances of accidents and damage.